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Order Info

If you have questions about any of our products or about an order you have placed with us please see our Contact Us page.

Order Information

Shopping Guarantee

The eholster.com Safe Shopping Guarantee protects you while you shop at eholster.com, so that you never have to worry about credit card safety. Period.

We guarantee that every transaction you make at eholster.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at eholster.com.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, eholster.com will cover the entire liability for you, up to the full $50.00. eholster.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at eholster.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Why is shopping at eholster.com so safe?

Safety in Numbers: When you shop at eholster.com, you'll be one of the millions of customers who have safely shopped on the Internet without credit card fraud.

Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Still don't want to use your credit card on the Internet?

If you feel more comfortable not purchasing via our online store, you can use our offline payment method. Just select the items you wish to purchase through our online store, go to checkout and select "Offline Payment". This will e-mail you a copy of your order that you can print out and fax to our order fax number. Or, you can call our toll free 800 number to place your order.

Either way you chose to shop at e-Holster.com your transactions are safe and secure - we guarantee it.

Lifetime Limited Warranty

eHolster, LLC warrants to the original purchaser that its e-Holster products will be free from manufacturers defects in material and workmanship for the lifetime of the product. This lifetime limited warranty does not cover defects from product misuse, product neglect, product abuse, product tampering, product alterations, unauthorized product repairs, wear from normal use, and damage while in transit to e-Holster. This warranty lasts as long as the original purchaser owns the product. Coverage terminates if the original purchaser sells or otherwise transfers the product. Further, this warranty does not cover any consequential damage to a person or property other than the product purchased.

Return Policy

Within 30 days of receipt of your product you may return it for any reason for a full refund. We can only refund shipping costs if the return is a result of our error. You can expect a refund in the same form of payment originally used for purchase within 7-10 business days from receipt of the returned merchandise.

Shipping Options and Charges

We trust in USPS and UPS for all our deliveries. Review the chart below for details on our shipping options and their associated costs (all costs based on estimate weight and delivery address).

Most standard delivery orders that are received before 10:00am EST will be shipped the same business day. Orders received after 10:00am EST will be shipped the next business day. Priority orders received before 3:00pm EST will be shipped the same business day.

Service Provider Delivery Time Guaranteed Insured Tracking Available Weekend Delivery Cost
United States (Inside Continental US)
U.S. Standard USPS 3-6 business days (depending on destination) Yes Yes Yes No Sunday Delivery FREE
U.S. Second Day USPS End of day 2nd business day Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
U.S. Next Day USPS End of next business day Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
United States (Outside Continental US - AK, HI, PR & VI)
U.S. Standard USPS 3-6 business days Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
U.S. Second Day USPS End of day 2nd business day Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
U.S. Next Day USPS End of next business day Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
Canada
Canada Standard USPS 10-20 business days Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
Canada Express USPS 6-10 business days Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
International
International Standard USPS 10-20 business days Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
International Express USPS 6-10 business days Yes Yes Yes No Sunday Delivery See shopping cart for exact costs.
Delivery days are Monday through Saturday; Sundays are not included. Express shipping charges are based on the package weight and destination zip code. We cannot be responsible for any carrier delays in delivery.
International rates are automatically calculated when you select your shipping option at checkout. Any tax/customs/dutyfees are the responsibility of the customer.

Payment Options

We currently accept VISA, Mastercard and American Express credit cards. We also accept PayPal.

We accept money orders and/or cashier's checks, and personal checks. To order using one of these methods, place the items you wish to purchase in the shopping cart, go to checkout, enter shipping information, then print out the next page and mail it to us with your check. Once the check clears we will send your product (usually 5-10 business days for out of state personal checks).

International Orders

We accept international orders with international credit cards as long as the verification code from the back of your credit card can be entered. We can also accept international payment via PayPal. For all international orders duties/customs fees are the responsibility of the purchaser.