Restaurant Tips

7 Tips on How to Stay Organized as a New Waiter or Waitress


The first day or the first week at work may seem very challenging to any new employee, especially if it is your first time doing the job. Working as a waiter or waitress is a very demanding job requiring you to be sharp and quick to learn to adapt quickly to the fast-paced environment.

You also need to listen to the customers and respond swiftly to their orders or request. You do not want a customer to leave a negative review of you in the first week at work.

In this article, you will learn tips to help you stay organized as a new waiter or waitress.

Know the Menu

Study the menuĀ and have it at your fingertips so that you can answer and take customers’ orders swiftly. This menu allows you to know what is served in the restaurant and the cost of each meal. No customer wants to sit down, and waiter as the waiter goes to inquire about what foods are available in the kitchen.

You also need to know the ingredients in the food so you can communicate with the client before they order a meal and realize they are allergic to some substances in the food.

Cross-Check Every Order

When taking customers’ orders, you should have a pen and a piece of paper. Indicate the table number, the number of guests, and the meal they ordered. Before picking up your order from the kitchen table, cross-check it to determine if it is what the customer ordered. No customer wants to sit and watch you deliver the wrong order.

Stock Up Your Essentials

Use your apron to load all the essentials you may need. These include pens, a book/small piece, an extra napkin, and straws, so you don’t have to run from one place to another for essentials.

When putting your essentials in an apron, place them in an organized manner so it’s easy to find them. You can use the restaurant server aprons to organize your essentials

Be Very Efficient

Your role as a waiter will involve a lot of clearing and serving. Your goal is to serve many customers and ensure they are satisfied. Ensure you do not move from one place to another empty-handed. If you have delivered a customer’s order, clear a table that has done eating on your way to the kitchen.

It would be best if you also practiced carrying trays with more than one plate of food or a cup of tea. This way, you will save a lot of time and energy spent to and from the kitchen.

Stay Calm

The first day or week may be very stressful. Take everything easy, even if you make mistakes, and strive to do better next time. Customers can sometimes be rude if you delay their order, and you should not take it personally. If you feel overwhelmed, you can step outside to get fresh air or practice deep breathing.

Learn the Terminology Used in the Restaurant

Every restaurant has some terminologies they use. If it is an international restaurant, you need to understand the cuisines, devices, and utensils with their specific names. This way, you can interact well with the customer and the chefs in the kitchen.

Know the Routine of the Restaurant

Most restaurants have a meal plan about what they serve at a specific time. You also need to know when the restaurant opens and closes so that when a customer asks you when you will close, you don’t have to bite your lips or run to go and ask.

You can also ask about the extra services that the restaurant offers so you can sell them to the customer.

Bottom Line

Your first week as a waitress doesn’t have to be stressful. You can make it more enjoyable by organizing yourself early and knowing your way around the restaurant. You will never have a second chance to make a first impression, so make it count to your customers and supervisors.